What Sets Us Apart From Our Competitors
$25.00 OFF REPAIRS (with parts) FOR 1st TIME CUSTOMERS: New to us? New to the Valley? We’d like to “earn” your business.
10% MILITARY & SENIOR DISCOUNT: A little payback for those of you that have served us well in one way or another!
SATURDAYS SERVICE AT NO EXTRA CHARGE: We understand that you have a job or other commitments that might make it hard for you to be home during the week. That’s why we offer flexible scheduling. You can schedule early appointments, late appointments & Saturday appointments all at no extra cost. We are also open on select holidays.
FREE SERVICE CALL WITH REPAIR: Our service call (some call it a trip charge or a diagnosis fee) includes coming to your home, figuring out the problem with your appliance & then giving you an estimate for the proper repair of your appliance. If you give us the “go ahead” that service call is waived. You pay only for the recommended repair.
1 YEAR PART & 90-day LABOR WARRANTY-ABOVE-INDUSTRY-STANDARD: We go above & beyond the standard 90-day (in most cases) parts warranty afforded by the manufacturers & above & beyond the labor warranty offered by most other companies.
ASSOCIATE LONGEVITY: A hand full of our technicians have been providing OUR customers with exceptional service for well over 20 years!
UPFRONT FLAT RATE PRICING: This means you will never be surprised by a charge you were not expecting & it doesn’t matter how long the repair takes. That flat price means you pay for the job not the hours.
EXPERTISE: It takes a lot of effort to stay on top of all the changes & latest & greatest updates to your many in-home major appliances & various brands. We make certain to avail our associates to advanced training & technical support. All of our appliance repair technicians have undergone extensive training along with in-house training. Our techs also attend factory training courses on a continuous basis.
A+ RATING WITH BBB: We’ve been a member since 1986 & are proud to say our A+ rating proves how much we care about our customers & our reputation.
SERVICING PHOENIX & THE ENTIRE VALLEY OF THE SUN SINCE 1986: Meaning you can depend on us & our warranty to be here for you in the many today's & tomorrows of the life of your appliance no matter where you are.
SAME DAY SERVICE: We can usually get out to diagnose & repair your appliance the same day you call us. You can schedule any time by talking to one of our friendly staff members or by submitting your service request online .
TRUCKS STOCKED FOR 1-STOP REPAIR: Obviously, we cannot always guarantee we will have the part your appliance needs. We would need to drive semis to have all possible parts needed, but we do stock for the most common parts for major in-home appliances by area.
CUSTOMER SATISFACTION GUARANTEED: If you’re not happy, we aren’t happy. We go above & and beyond ALWAYS to make it right.
SURVEYS & REVIEWS: We survey customers regularly by phone and by emails to insure you’ve been treated well & you & your applianc e are happy. We also have a review page on our website. When you take part in this process, you are entered into a drawing for a $100 prize. Join in on the fun!
LAST & FINAL REASON: We love our customers! We want you to keep coming back! We want to be “friends” (see our Facebook page). We don’t ever want to aggravate you. So, we would never “bother” you, sell your email address, or anything like that.
Accredited Appliance is an A+ Accredited Business and customer service is our top priority!